HME News Spotlights UroMed’s Blog Series on Dating & Relationships

The September 2013 issue of HME News, the business newspaper for home medical equipment providers, features an article that spotlights UroMed’s recent blog series on dating and relationships. UroMed is one of the nation’s leading providers of disposable catheters, urological and continence care medical supplies.  A copy of the HME News article is below.

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UroMed’s Bert Burns on marriage and dating
by Theresa Flaherty, managing editor – HME News

He’s not exactly Dear Abby, but when Bert Burns visits hospital patients with spinal cord injuries, the most frequent questions he gets are all about relationships. “I get asked most often, ‘Who wants to date me if I am in a wheelchair?’” said Burns, founder of UroMed, a mail-order catheter supplier, and himself a wheelchair user for more than 30 years.

Never one to miss an outreach opportunity, UroMed in July launched a popular three-part series of articles: dating, marriage and blended families. The first two are based on Burns’ own experience, the third on that of a UroMed employee.

“Everybody is different, but these talk about how it was for me,” said Burns. “Getting married, having kids—you can still do all of that stuff.”

Using personal experience as a way to connect with customers isn’t limited to Burns. UroMed has about a dozen employees who use wheelchairs, which enables them to understand the needs of customers and better serve them, something the referral sources also appreciate, says Burns.

[L to R]: Todd Robinson, Bert Burns and Chris Malcom are part of a team of more than 100 people at UroMed who work everyday to help our customers get the products and services they need.

[L to R]: Todd Robinson, Bert Burns and Chris Malcom are part of a team of more than 100 people at UroMed who work everyday to help our customers get the products and services they need.

“That’s a selling point for our company,” he said. “We have people that work here that use the products on a daily basis.”

It’s working. The 17-year-old UroMed in June opened its seventh regional location in Ridgeland, Miss., allowing it to get catheters and other urological supplies to patients across the country more quickly. It will also allow the growing provider to keep up with customer demand. These days, UroMed has 110 employees, and holds more than 1,000 private insurance contracts and 38 state Medicaid contracts.

“When I started this, I had no idea I’d still be involved in it 17 years later,” Burns said. “I see us growing and growing. I don’t see any reason why not.”

Customers who order catheters, urological supplies and continence care products from UroMed receive complimentary home delivery along with a wide range of support services from UroMed, including hassle-free insurance billing. For more information, please visit http://www.uromed.com  or call 1-800-841-1233.

About UroMed Catheters
Headquartered in Suwanee, GA [a suburb of Atlanta], UroMed is one of the nation’s leading providers of single-use catheters, urological and disposable medical supplies, including intermittent catheters, closed system catheters, condom catheters, pediatric catheters and continence care products. UroMed is nationally accredited for Medicare reimbursement and most state Medicaid plans, and partners with private health insurance providers and health plans to provide patients with single-use catheters, catheter kits and incontinence products. UroMed also has seven staffed regional offices located in Boston, MA; Columbia, SC; Jacksonville, FL; Dallas, TX; Carlsbad, CA; Knoxville, TN; Richmond, VA; and Baton Rouge, LA; enabling next-day delivery after a customer’s initial medical supply order. For more information, please visit http://www.uromed.com or call 1-800-841-1233.

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